Frequently Asked Questions

Every month, we randomly select one application from our eligible pool. It's a genuine random draw, no favouritism, no bias. Every eligible application has an equal chance of being selected, regardless of business size, industry, or location within the UK.

There genuinely isn't a catch. We design and build your website completely free of charge. You own it outright from day one. The only condition is that we document the build process and publish it as a case study on our website and YouTube channel. That's how we build our portfolio and demonstrate our capabilities.

Any UK-based business or registered charity that needs a new website or a significant refresh of an existing one. Your site should fit within 5-8 pages (a typical brochure website), and you need to be willing to participate in our documentation process. You should also be able to provide content inputs (text, images, brand assets) within our timeline.

Our free builds are limited to brochure-style websites (5-8 pages). If you need e-commerce, booking systems, or other advanced functionality, these are available as paid add-ons. You're still welcome to apply for the free build, and we can discuss add-ons separately. Alternatively, check out our Services page for more details.

The full process from selection to launch typically takes 2-3 weeks, including discovery, planning, the build, and your review period with two rounds of revisions.

You own your website immediately. We'll help you set up hosting and can provide ongoing maintenance if you'd like. Many of our clients also choose to work with us on SEO and marketing services after launch. But there's no obligation. The website is yours to do with as you please.

Two rounds of revisions are included in every build. These cover content and styling changes, not structural redesigns. After launch, you can make changes yourself if you have the technical skills, or we offer a maintenance package that includes up to two content changes per month plus security updates and monitoring.

Don't worry! Your application stays in the pool for future draws. In the meantime, you'll receive our newsletter with web design tips, quick wins you can implement yourself, and exclusive offers. If you'd rather not wait, our Fast-Track service lets you skip the queue and get the same quality build at commercial rates.

Absolutely. During the discovery phase, we learn about your brand, your preferences, and your audience. We present design concepts for your approval before building. You have input at every stage, and two rounds of revisions ensure the final result is something you love.

We build with clean, modern HTML, CSS, and JavaScript, optimised for performance and SEO. For clients who need to manage their own content, we offer WordPress CMS as a paid add-on. Every website is mobile-first, fully responsive, and built to load fast.